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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barry Williams

April 27, 2026

5  out of  5
rating by Barry Williams
"Great service! Mike Rupp is the best."
We responded:
" Thank you for the amazing review, Barry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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LillyAnna Brewer

April 24, 2026

5  out of  5
rating by LillyAnna Brewer
"Mike was a lot of help getting insurance on my new car. He made the process a lot smoother and made sure all my questions were answered."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Mike and our office at State Farm Agent Carrie Zeigler’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Don Huff

April 23, 2026

5  out of  5
rating by Don Huff
"Enjoy the personal experience of dealing with the agent."
We responded:
"Thank you for your kind review of State Farm Agent Carrie Zeigler’s Team. We appreciate it!"
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Watson gullett

April 22, 2026

5  out of  5
rating by Watson gullett
"The wife and I met with Mike today to review our insurance coverage’s. Carrie, Mike and the office staff are very welcoming and helpful. Mike took his time and went through the different policy details and answered all of our questions. Definitely earned a five star rating and more. Thank you all!"
We responded:
"Thank you so much for sharing your experience! We're glad Mike could provide thorough explanations and address all your concerns during your meeting. It's wonderful to hear that Carrie, Mike, and the entire team made you feel comfortable and supported. We truly appreciate your kind words and look forward to continuing to assist you in the future! "
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Janet Renshaw

April 22, 2026

5  out of  5
rating by Janet Renshaw
"Mike Rupp has always been there to help! Thanks Mike!"
We responded:
"Janet, thank you for your wonderful review of Mike and State Farm. We appreciate your business. "
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Karen Bean

April 20, 2026

5  out of  5
rating by Karen Bean
"Mike was excellent to work with. He answered all my questions regarding my home owners insurance. He was very personal and easy to work with. I have been a State Farm client for many years and this office has been far the best office to work with."
We responded:
"Thank you for trusting our team with your insurance needs. We appreciate your business and always here to help! "
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Allen Snyder

April 17, 2026

5  out of  5
rating by Allen Snyder
"We have been with State Farm for over 22 years. After moving back to Ohio in 2020, we engaged with Carrie and her Team to for all or our insurance coverage needs. Carrie and Mike R. and the remainder of her Team have always been punctual and knowledgeable of the available coverages and needs for our family. We would highly recommended Carrie and Mike and team for any of your Insurance Coverage needs. Thank you all again for your help!"
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs over the years, Allen! We're thrilled to hear that Carrie, Mike, and the entire team have been able to provide you with outstanding service since your move back to Ohio. Your recommendation means a lot to us, and we're always here to support you and your family. Thanks again for choosing State Farm!"
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Charles Rose

April 8, 2026

5  out of  5
rating by Charles Rose
"Mike Rupp did great job explaining home insurance policy and what is covered. Thanks"
We responded:
"Thank you for the amazing review, Chuck! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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vv G

April 7, 2026

5  out of  5
rating by vv G
"Mike Rupp was totally informative and helpful while being charming as well. He answered all our questions without trying to sell us things we didn't need. No hard sell."
We responded:
"Thank you for the 5-star review! It is a pleasure to hear what a wonderful experience you had with Mike. Don't hesitate to reach out if we can be of any assistance. "
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Kevin Dunn

April 6, 2026

5  out of  5
rating by Kevin Dunn
"Mike Rupp helped me out tremendously. He was able to navigate me through my policy and answered any questions that I had."
We responded:
"Wow, thank you for the 5-star review, Kevin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Carl

April 6, 2026

5  out of  5
rating by Carl
"Very informative with all information. Everyone very nice"
We responded:
"Thank you for the 5-star review, Carl! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Karen Standridge

April 4, 2026

5  out of  5
rating by Karen Standridge
"Great service. Comfortable conversation."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Billy Farmer

April 3, 2026

5  out of  5
rating by Billy Farmer
"The insurance review for State Farm conducted by Mike Rupp was friendly and professional. Mr. Rupp has always been very thorough about the contents of my insurance policies, and I am confident that our insurance needs are met."
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate your business Billy."
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Richard Long

March 31, 2026

5  out of  5
rating by Richard Long
"Carrie, Mike and Taylor has always treated me great. Answers any questions I may have and helps me keep my premiums down."
We responded:
"Thank you for the amazing review, Richard! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. It's a pleasure working with you and we appreciate your business. "
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Jacob Mcdermott

March 31, 2026

5  out of  5
rating by Jacob Mcdermott
"I had a fantastic experience working with State Farm—specifically with Mike. From the start, he was incredibly responsive, knowledgeable, and genuinely took the time to walk me through all my options without making anything feel rushed or overly complicated. What really stood out was how easy he made everything. Insurance can feel like a chore, but Mike turned it into a smooth, stress-free process and made sure I felt confident in my decisions. You can tell he actually cares about his clients and isn’t just going through the motions. If you’re looking for someone reliable, honest, and easy to work with, Mike is your guy."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Mike is amazing and we're happy to hear he's been such a benefit to you throughout the process. Thank you for your business! "
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Grant Rice

March 30, 2026

5  out of  5
rating by Grant Rice
"Never a bad issue when I call always very helpful."
We responded:
"Thank you for your kind review of State Farm Agent Carrie Zeigler’s Team. We appreciate your business! "
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Pamela Draeger

March 27, 2026

5  out of  5
rating by Pamela Draeger
"Very happy with my insurance ( and pricing ) @ State Farm. Mike Rupp is my agent & he has been very helpful in guiding me for the best insurance for my needs. And I saved money! I am satisfied with my switch to State Farm & wish I had made the move sooner!"
We responded:
"Pamela, it is a pleasure to hear what a wonderful experience you have had with Mike at Carrie Zeigler Insurance Agency. We appreciate your business and look forward to continuing to work with you! "
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Paula Chaney

March 27, 2026

5  out of  5
rating by Paula Chaney
"Mike was great to talk to and very helpful!"
We responded:
"Thank you for the amazing review, Paula! It is truly the goal of Mike and our team to exceed expectations when it comes to all insurance needs."
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Toni Kirby

March 25, 2026

5  out of  5
rating by Toni Kirby
"Mike was very nice!"
We responded:
"Hello Toni, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. "
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J Cook

March 25, 2026

5  out of  5
rating by J Cook
"Great people"
We responded:
"Thanks for the 5-star review! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. It was a pleasure to serve you."
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Michelle Parrish

March 24, 2026

5  out of  5
rating by Michelle Parrish
"Alexis was wonderful! She was so patient with me and it took no time at all to get a quote! I appreciated how easy it was to interact with our policy and the fact that I can talk to a real person every time I call. I’m very satisfied with my experience."
We responded:
"Hi Michelle, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. See you soon!"
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Ara Brannon

March 24, 2026

5  out of  5
rating by Ara Brannon
"Mike was wonderful and helped me update my coverage to things I didn’t realize I was missin!"
We responded:
"Hello Ara, Thanks for the kind words! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. "
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Kenny Waddle

March 23, 2026

5  out of  5
rating by Kenny Waddle
"Great people to work with, they always very helpful!!!"
We responded:
"Hey Kenny, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. "
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Casey Woodruff

March 20, 2026

5  out of  5
rating by Casey Woodruff
"We have been with State Farm for over 20 years. Mike Rupp with Carrie Ziegler has been great to work with."
We responded:
"Thank you for your 5-star review. We appreciate your loyalty as a customer and are pleased to know you had a positive experience with Carrie Zeigler’s team. Please do not hesitate to contact us here in Wilmington if we can of assistance! "
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Christena Hakanson

March 19, 2026

5  out of  5
rating by Christena Hakanson
"Mike was a great help today. This office always has our back."
We responded:
"Christena, it is a pleasure to hear what a wonderful experience you have had with Mike and our team! "