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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Sprouse

September 30, 2024

5  out of  5
rating by Kim Sprouse
"We had a great experience with agent Mike Rupp. He was very knowledgeable on what we needed for our car and home owners insurance."
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Laine Young

September 26, 2024

5  out of  5
rating by Laine Young
"Great agency to work with! Mike is friendly and very helpful! I appreciate everyone there for the ease in getting our policies in order."
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Kenneth Craw

September 25, 2024

5  out of  5
rating by Kenneth Craw
"We are completely Satisfied with the service we receive from Mike and Carrie. They are so friendly and happy to help us."
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Josh

September 19, 2024

5  out of  5
rating by Josh
"I've switched to State Farm a couple of years ago from my previous car insurance and it's honestly one of the best decisions I've ever made. They are so helpful and go above and beyond to help their clients as much as they can. One of their agents, Taylor Massie, recently helped me with an issue I've been stressing out over and she was a huge help. I especially like being able to call and can talk to an actual person rather than having to fight an automated phone system and dealing with the hassle of navigating menus. Definitely recommend State Farm"
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Tiffany N

September 17, 2024

5  out of  5
rating by Tiffany N
"Worked with both Kelsey in the Carrie Zeigler State Farm office and Stephanie with the Claims department. Both were pleasant, informative and helpful. Everything went smoothly and quickly with no complications. Except for a bit of background information from me, the claim was handled between State Farm and the dealership’s service department. I was also able to track the progress easily online. I’m very appreciative of everyone’s professionalism and assistance!"
We responded:
"We appreciate the positive feedback about your recent claim experience, Tiffany. We are always happy to help you with your insurance needs. Thank you! "
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Michael Cooper

August 30, 2024

5  out of  5
rating by Michael Cooper
"We have always had great, personal, customer service from everyone in the office."
We responded:
"Thank you for your feedback! We're so glad you had a five-star experience with our office. "
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Dan Clark

August 15, 2024

5  out of  5
rating by Dan Clark
"Really good first meeting with my new agent He’s professional and pleasant!!"
We responded:
"Thank you for taking the time to share your positive experience with Mike, Dan. We appreciate your business and are happy to help! "
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Mark Williams

August 7, 2024

5  out of  5
rating by Mark Williams
"We have been very happy with Carrie Zeigler-State Farm Insurance. Our renewal came up and Mike Rupp was extremely helpful in reviewing our current policy. He is very thorough and knowledgeable."
We responded:
"Thank you for the kind words Mark. We're delighted to hear Mike provided you with a 5-star experience. We appreciate your business. "
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Nayan Patel

August 2, 2024

5  out of  5
rating by Nayan Patel
"Service with State Farm is always timely and pleasant. Taylor and Carrie go above and beyond to make sure my family and I are covered. Thanks again!"
We responded:
"Thank you Nayan. Providing excellent customer experiences is our top priority. We look forward to continuing to work with you and your family. "
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Wendy Daugherty

August 1, 2024

5  out of  5
rating by Wendy Daugherty
"Mike was very helpful and explained some things I previously did not understand."
We responded:
"Thank you for the positive review Wendy! We appreciate your business and are happy to help! "
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Rick Retired guy

July 19, 2024

5  out of  5
rating by Rick Retired guy
"Great place to get insurance. Very easy to work with and no pressure to over insure. I have dealt with Carrie and Mike. Both are very professional."
We responded:
"Thank you for taking the time to share your positive experience with Carrie Zeigler State Farm! We appreciate your business. "
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Anna COLLINS

July 19, 2024

5  out of  5
rating by Anna COLLINS
"I had an accident and was very upset and they were so awesome, helped me and explained everything to me i highly recommend them"
We responded:
"Thank you for the 5-star review! We are sorry to hear of your accident but are glad we can help guide you through the claim process. "
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Matt Esmail

July 9, 2024

5  out of  5
rating by Matt Esmail
"Carrie and her team are always there to modify coverage, help with a claim or just answer a question. I always like to spend my money where I feel like the business knows who I am, and they do! Truly a good company top to bottom."
We responded:
"Thank you for sharing your positive experiences while working with our team. We appreciate your business Matt! "
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charles upchurch

July 5, 2024

5  out of  5
rating by charles upchurch
"Just completed new home and auto insurance with Mike Rupp from Carrie Zeigler State Farm Insurance, Mike was very honest and friendly his professionalism stood in high regards to me at making my decision to have insurance with this company, I will be sending others to them for insurance in the future. Thanks, Chris Upchurch"
We responded:
"Thank you so much for sharing your experience with us! Providing excellent service and value to our customers is always our goal. We appreciate your business Chris! "
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Jeff Kastle

July 4, 2024

5  out of  5
rating by Jeff Kastle
"Pleasant experience with Mike Rupp, felt like taking to a lifetime friend"
We responded:
"Thank you for the 5-star review Jeff. We appreciate you choosing us for your insurance needs! "
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David Allen

July 3, 2024

5  out of  5
rating by David Allen
"I signed up for auto insurance with Mike Rupp. Mike was very responsive and made the process painless; I was in and out in 15 minutes."
We responded:
"We're thrilled to hear about your positive experience at Carrie Zeigler State Farm Agency! We look forward to working with you! "
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James Mcguire

June 12, 2024

5  out of  5
rating by James Mcguire
"Always prompt, coureous and professional."
We responded:
"Thank you for your 5 star review of Carrie Zeigler State Farm Agency! So glad you had an awesome experience with us! "
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Tonya Stanforth

June 6, 2024

5  out of  5
rating by Tonya Stanforth
"Taylor was quick to solve a problem! Fast and efficient service."
We responded:
"We are thrilled to hear about your wonderful experience with Taylor at Carrie Zeigler State Farm Agency. Thank you for the 5-star review Tonya! "
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Corporal Hopkins

June 4, 2024

5  out of  5
rating by Corporal Hopkins
"Mike Rupp was very professional and answered all my questions."
We responded:
"So pleased to hear Mike provided you with great service. Thank you for the 5-star review of Carrie Zeigler State Farm Agency!"
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Derrick Louderback

June 4, 2024

5  out of  5
rating by Derrick Louderback
"Good rates and friendly customer service"
We responded:
"Thank you for your five-star review of Carrie Zeigler State Farm Agency! So glad you had a wonderful experience with us!"
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Tracy Burns

May 23, 2024

5  out of  5
rating by Tracy Burns
"Met with Mike yesterday on my homeowners policy and he found a couple of potential gaps that I was not really aware of in coverage & associated riders. Appreciate the knowledge and support I can count on. Thanks!"
We responded:
"Tracy, thank you for sharing your experience! We're glad to hear that Mike assisted you effectively and provided you with a five-star experience! We appreciate you choosing Carrie Zeigler State Farm Agent for your insurance needs!"
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Scott Stanfill

May 17, 2024

5  out of  5
rating by Scott Stanfill
"Mike and Carrie are always helpful and very polite. Thanks for making things easy when I have to change coverage or have a question!"
We responded:
"Scott, thank you for your kind words! We're delighted to hear that our team has been consistently helpful and polite! Thank you for choosing us! "
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Allen Robinson

May 7, 2024

5  out of  5
rating by Allen Robinson
"fast easy"
We responded:
"Allen, we are so pleased you had a fast and simple experience with us! Thank you for choosing Carrie Zeigler State Farm Agency!"
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Renee Curtis

May 7, 2024

4  out of  5
rating by Renee Curtis
"I'm new to State Farm, so far, I have no complaints. The staff are courteous and responsive. They were recommended to me by a friend and a family member."
We responded:
"Renee, thank you for trusting us with your insurance needs, and please know that we are here for you as you transition to our office. We appreciate your kind words of Carrie Zeigler State Farm Agency and look forward to serving you!"
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Debra Reeder

May 6, 2024

5  out of  5
rating by Debra Reeder
"Mike is extremely helpful and pleasant to work with. Very knowledgeable"
We responded:
"Debra, thank you for your wonderful feedback about Mike! We're so glad to hear that you found him to be extremely helpful, pleasant, and knowledgeable! We appreciate your business. "